Migration

Replacing a retired cloud speaker recognition service

Major cloud providers retired their speaker recognition services in 2025 and 2026. Formanta replaces them, as a cloud API or on your own servers, and adds voice clone and deepfake detection on the same call.

What changes, what stays

Changes

Customers re-enroll, without extra effort

Voiceprints are vendor-specific and do not transfer. With consent, you can enroll customers from call recordings you already have, so they do not need to repeat phrases.

Stays

Your audio path

Formanta reads the call audio you already capture.

New

Deepfake detection and a choice of deployment

Every call can be checked for voice clones and replays. Use the cloud API, or run Voice Server on your own servers so no vendor's end-of-support notice can switch it off.

Three steps

01

Map the current flow

Enrollment, thresholds, fallback routes and what happens to unverified callers today.

02

Run on recorded calls

Formanta scores your historical audio, so you set thresholds on your own data and enroll consenting customers from the same recordings.

03

Switch with a fallback

Go live with your current step-up method kept in place until results hold. Unclear results keep going to it.

Plan your migration

Tell us which service you ran and how many calls go through voice verification.

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